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These terms set out the rules that apply when you access sbobetr, open an account, and use any of our services — including transactions through ShopeePay and LinkAja. Availability depends on local law and is open only where local regulations permit.
When you create an account on sbobetr and begin any session — whether you're funding your wallet through ShopeePay, processing a LinkAja transfer, or accessing the game lobby — these terms govern that interaction in full. They apply to every transaction recorded in your account history, every support request you raise, and every session you start from a mobile device or browser. We update these terms when our services change. The version shown on this page is current; continued use of the platform after an update takes effect means you accept the revised terms. If a specific clause conflicts with a local regulation applicable to your region, the local regulation takes precedence to the extent required by law. Access to certain services depends on local law and is available only in eligible regions. These terms do not override any rights you hold under applicable consumer protection law in Indonesia. Where a section is found unenforceable, the rest of the terms remain in effect. Questions about a specific clause can be sent directly to our support channel listed in the contact section below.
Wallet top-ups and withdrawal requests processed via ShopeePay are subject to the transaction limits and verification steps shown in your account at the time of the request.
LinkAja transfers follow the same account-level controls. Current limits and any processing notes are shown inside your wallet settings after login.
DANA deposits are covered under the same transaction policy. Confirm your wallet is verified in account settings before initiating a transfer.
OVO payments are accepted where available under local regulations. Your account dashboard shows the current payment options active for your region.
Not every part of your experience with sbobetr falls under the same set of rules. This section draws a clear line between what these terms govern directly and what sits outside their scope — so you know exactly where to look when a question comes up about your account, a transaction, or a third-party service linked to your session.
Your login credentials, session controls, and account-level settings are fully within scope. Any change to account details — including wallet connections like ShopeePay or LinkAja — is governed by these terms.
Deposits, withdrawals, and wallet transfers processed through our platform are covered here. The amounts, limits, and verification steps shown in your account at the time of the transaction apply.
Game content from Bigtime Gaming, PlayStar, PG Soft, and Microgaming is delivered through our platform under separate studio agreements. These terms cover your access to that content, not the studio's own licensing obligations.
External payment providers like ShopeePay and LinkAja operate under their own terms of service. sbobetr is not responsible for decisions made by those providers regarding your wallet or transfer status.
You have a clear set of options for managing how your information is held and how your account operates. Reviewing your transaction history is available directly inside your account dashboard after login — every deposit and withdrawal is logged with a timestamp and the payment method used, whether that was ShopeePay, LinkAja, or another supported route. If your account details need updating — such as a linked wallet address or contact information — the correction path is inside your profile settings. Follow the fields and verification instructions shown there; no external form is needed. For policy questions that go beyond what the dashboard answers, our support channel is the right place to raise them. We aim to respond through the contact routes listed on this page.
Your full transaction history is visible in your account dashboard. Filter by date or payment method to locate a specific deposit or withdrawal record.
Update your linked wallet, contact details, or information from your profile settings page. Follow the verification steps shown there.
Send questions about specific terms through our support channel. Include your account reference and the clause or transaction you're asking about.
For account-level disputes or unresolved queries, contact us via the routes in the support section. We log every request and follow up on the same channel you used.
Policy questions and account-related concerns can be sent through any of the channels below. When you write in, include your account reference and a brief description of the issue so we can locate the right record and respond clearly.
Open the chat icon from your account dashboard after login. Available for account questions, transaction queries, and policy clarifications. Response shown in the chat window.
Send detailed policy or account queries to our support address shown on the contact page. Attach any relevant transaction reference or screenshot for faster handling.
The Help Center inside your account covers common policy questions with step-by-step guidance. Check there first — most account and transaction questions are answered without needing to contact support.
sbobetr keeps your account data — including transaction records, session logs, and wallet connection details — for as long as your account is active and for the retention period required under applicable local regulations. Data handling follows the practices described in our Privacy policy, accessible from your account settings.
We use cookies to keep your session active and remember your account preferences across visits. Cookie settings can be adjusted in your browser. Disabling certain cookies may affect how account features load on mobile.
Access to your account is protected by the login credentials and any additional verification steps you set up in your profile. Keep your login details private; sbobetr support will never ask for your password.
Transaction records and account activity are retained as required by local regulations. You can request a summary of your recorded activity by contacting support through the routes listed on this page.
If you believe a policy clause has been applied incorrectly to your account, contact support with your account reference and the specific section in question. We review each request and respond on the same channel.
The questions below cover the situations we see most often. If your question isn't here, send it through the support channel listed above and include your account reference.
Your account and transaction records remain on file for the retention period required under local regulations. If you want to close your account, contact support through the live chat or email route and include your account reference. The closure process and any pending wallet balances will be explained at that point.
Disputes about transactions processed via ShopeePay or LinkAja should be raised through our support channel first. Include the transaction reference, date, and amount. If the issue involves the payment provider's side of the transfer, we'll guide you on the next step, which may involve contacting ShopeePay or LinkAja directly.
The version on this page is always current. We notify you of material changes through your registered contact details before the update takes effect. Continuing to use your account after the effective date of a change means you accept the updated terms.
These terms cover your access to game content on the sbobetr platform, including titles from PG Soft and Microgaming. The studios operate under their own licensing agreements. If a game result is in question, contact our support team — we log session data and can investigate the specific round.
We hold the information you provided when opening your account, your transaction history, session logs, and wallet connection details. For a summary of the data held on your account, contact support through the routes on this page and include your account reference.
Access to specific services depends on local law and is available only in eligible regions. Where a local regulation conflicts with a clause in these terms, the local regulation takes precedence. If you're unsure whether a specific service is available in your area, contact support before proceeding.